Last updated: March 2026
F8 Group Ltd ("F8 Group", "we", "us", "our") is committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect information about you when you visit our website or use our services.
F8 Group Ltd is the data controller responsible for your personal data. We are a building performance consultancy registered in England and Wales. If you have questions about how we handle your data, contact us at: privacy@f8group.co.uk
We may collect and process the following personal data: contact information (name, email address, phone number, company name) when you fill in our contact or enquiry form; technical data (IP address, browser type, time zone, operating system) collected automatically when you visit our website; usage data (pages you visit, time spent on pages, links you click) to help us improve our website; and any communications you send us via email or our contact form.
We use your personal data to respond to your enquiries and provide our consultancy services; to send you information about our services where you have requested it; to improve our website and user experience; and to comply with our legal obligations.
We process your personal data under UK GDPR on the following bases: legitimate interests (to respond to enquiries, improve our services and maintain our business relationship with you); contract (where processing is necessary to perform a contract or take pre-contractual steps); legal obligation (where required by law); and consent (where you have given clear consent, for example to receive marketing communications).
We keep your personal data only for as long as necessary. Contact enquiry data is retained for up to two years. Client project data is retained for up to seven years for legal and contractual purposes. You can request deletion of your data at any time, subject to legal retention requirements.
Under UK GDPR you have the right to access your personal data; the right to rectification of inaccurate data; the right to erasure (the right to be forgotten); the right to restrict processing; the right to data portability; and the right to object to processing. To exercise any of these rights, contact us at privacy@f8group.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Our website uses cookies to improve your experience. For full details of the cookies we use and how to manage them, please see our Cookie Policy.
We do not sell your personal data to third parties. We may share data with trusted service providers who assist us in operating our website and delivering our services, where they have agreed to keep your data confidential and secure.
If you have questions about this privacy policy or how we handle your data, contact us at: F8 Group Ltd, Email: privacy@f8group.co.uk. We may update this policy from time to time. We will notify you of significant changes by updating the date at the top of this page.